We are pleased to announce the introduction of a mobile version of the care-4 website designed specifically for smartphones and tablets.

You now have a further method of accessing your care-4 account, whilst on the go. The mobile version enables you to easily check your payment history and make payments to your carer. Carers are able to check payments made to them.

When accessing the care-4 site using a smartphone or tablet, you will be automatically directed to the new mobile version of the website, however you still have the option to switch to the full standard website if you prefer.

We welcome your feedback regarding this new feature, please email info@care-4.co.uk to share your views.

Following analysis of the calls we receive to our helpline, we have amended our open hours to ensure we are open when most people would like to be able to speak to us.

As such, our helpline is now open from 8am - 6pm Monday to Friday (rather than from 9am), and closed on Saturdays.

You will continue to have access to the care-4 automated telephone service, confidential Childcare Helpline and website 24 hours per day, 365 days per year.