USEFUL LINKS

for employers

HMRC Guidance
www.hmrc.gov.uk/childcare

Ofsted
Tel: 0300 123 1231
www.ofsted.gov.uk
enquiries@ofsted.gov.uk

For all Childcare Options and Calculator
www.childcarechoices.gov.uk


 

for parents

care-4 Partners

Emergency Childcare
Tel: 0344 800 1444
www.emergencychildcare.co.uk/care-4

nannytax
Tel: 020 3137 4401
www.nannytax.co.uk
mailbox@nannytax.co.uk 
 

Government Links

Childcare Options and Calculator
www.childcarechoices.gov.uk

HMRC Childcare Guidance
www.hmrc.gov.uk/childcare 

Ofsted
Tel: 0300 123 1231
www.ofsted.gov.uk
enquiries@ofsted.gov.uk

Tax Credits
Tel: 0345 123 1231
www.hmrc.gov.uk/taxcredits 

Tax credits calculator:
www.hmrc.gov.uk/taxcredits/payments-entitlement/entitlement/question-how-much.htm
 

Supporting Organisations

Daycare Trust
Tel: 0845 872 6260
www.daycaretrust.org.uk
info@daycaretrust.org.uk

Family Lives
Tel: 0808 800 2222
www.familylives.org.uk

Pre-School Learning Alliance
Tel: 020 7697 2500
www.pre-school.org.uk
info@pre-school.org.uk

Professional Association for 
Childcare and Early Years (PACEY)
Tel: 0845 880 0044
www.pacey.org.uk 
info@pacey.org.uk

Working Families
Tel: 0300 12 0312
www.workingfamilies.org.uk
advice@workingfamilies.org.uk


 

for carers

 
Regulatory Bodies

England
Ofsted
Tel: 0300 123 1231
www.ofsted.gov.uk
enquiries@ofsted.gov.uk

Wales
Care and Social Services Inspectorate Wales
Tel: 0300 062 8800
www.cssiw.org.uk
cssiw@wales.gsi.gov.uk

Scotland
Care Inspectorate for the Regulation of Care
Tel: 0845 600 9527
www.careinspectorate.com 
enquiries@careinspectorate.com

Northern Ireland
Contact your local Health and Social Care Trust
Early Years Team
www.nidirect.gov.uk/health-and-social-care-trusts for contact details
 

Supporting Organisations

Daycare Trust
Tel: 0845 872 6260
www.daycaretrust.org.uk
info@daycaretrust.org.uk

Pre-school Learning Alliance
Tel: 020 7697 2500
www.pre-school.org.uk
info@pre-school.org.uk

Professional Association for
Childcare and Early Years
(previously NCMA)
Tel: 0845 880 0044
www.pacey.org.uk
info@pacey.org.uk

nannytax
Tel: 020 3137 4401
www.nannytax.co.uk
mailbox@nannytax.co.uk

Our Christmas & New Year Opening Hours for the helpline and payment processing times are:
HELPLINE:
Monday 17th December to Friday 21st December (inclusive): 9am-5pm
Monday 24th December: 9am to 2pm
Tuesday 25th to Wednesday 26th December: Closed
Thursday 27th December to Friday 28th December (inclusive): 9am-5pm
Monday 31st December: 9am to 2pm
Tuesday 1st January: Closed

 PAYMENT PROCESSING: 
Any carer payments made after 12pm on the following dates will be processed on the next working day:
Monday 24th December
Monday 31st December 
Any carer payments scheduled for Tuesday 25th or Wednesday 26th December will be processed on Thursday 27th December and
those scheduled for Tuesday 1st January 2019 will be processed on Wednesday 2nd January.
 Normal business hours will resume on Wednesday 2nd January 2019.
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