USEFUL LINKS

for employers

HMRC Guidance
www.hmrc.gov.uk/childcare

Ofsted
Tel: 0300 123 1231
www.ofsted.gov.uk
enquiries@ofsted.gov.uk

For all Childcare Options and Calculator
www.childcarechoices.gov.uk


 

for parents

care-4 Partners

Emergency Childcare
Tel: 0344 800 1444
www.emergencychildcare.co.uk/care-4

nannytax
Tel: 020 3137 4401
www.nannytax.co.uk
mailbox@nannytax.co.uk 
 

Government Links

Childcare Options and Calculator
www.childcarechoices.gov.uk

HMRC Childcare Guidance
www.hmrc.gov.uk/childcare 

Ofsted
Tel: 0300 123 1231
www.ofsted.gov.uk
enquiries@ofsted.gov.uk

Tax Credits
Tel: 0345 123 1231
www.hmrc.gov.uk/taxcredits 

Tax credits calculator:
www.hmrc.gov.uk/taxcredits/payments-entitlement/entitlement/question-how-much.htm
 

Supporting Organisations

Daycare Trust
Tel: 0845 872 6260
www.daycaretrust.org.uk
info@daycaretrust.org.uk

Family Lives
Tel: 0808 800 2222
www.familylives.org.uk

Pre-School Learning Alliance
Tel: 020 7697 2500
www.pre-school.org.uk
info@pre-school.org.uk

Professional Association for 
Childcare and Early Years (PACEY)
Tel: 0845 880 0044
www.pacey.org.uk 
info@pacey.org.uk

Working Families
Tel: 0300 12 0312
www.workingfamilies.org.uk
advice@workingfamilies.org.uk


 

for carers

 
Regulatory Bodies

England
Ofsted
Tel: 0300 123 1231
www.ofsted.gov.uk
enquiries@ofsted.gov.uk

Wales
Care and Social Services Inspectorate Wales
Tel: 0300 062 8800
www.cssiw.org.uk
cssiw@wales.gsi.gov.uk

Scotland
Care Inspectorate for the Regulation of Care
Tel: 0845 600 9527
www.careinspectorate.com 
enquiries@careinspectorate.com

Northern Ireland
Contact your local Health and Social Care Trust
Early Years Team
www.nidirect.gov.uk/health-and-social-care-trusts for contact details
 

Supporting Organisations

Daycare Trust
Tel: 0845 872 6260
www.daycaretrust.org.uk
info@daycaretrust.org.uk

Pre-school Learning Alliance
Tel: 020 7697 2500
www.pre-school.org.uk
info@pre-school.org.uk

Professional Association for
Childcare and Early Years
(previously NCMA)
Tel: 0845 880 0044
www.pacey.org.uk
info@pacey.org.uk

nannytax
Tel: 020 3137 4401
www.nannytax.co.uk
mailbox@nannytax.co.uk

Christmas & New Year Opening Hours
  1. Please see below details of our helpline opening hours and payment processing times during the Christmas and New Year period:


    HELPLINE:

    Wednesday 18th December: 9am-12pm and 2pm-5pm
    • Monday 23th December: 9am-5pm
    • Tuesday 24th December: 9am-2pm
    • Wednesday 25th to Thursday 26th December (inclusive): Closed
    • Friday 27th to Tuesday 31st December (inclusive): 9am-2pm
    • Wednesday 1st January: Closed


    PAYMENT PROCESSING:

    Any carer payments made after 12pm on the following dates will be processed on the next working day:
    • Tuesday 24th December
    • Friday 27th December 
    • Monday 30th December
    • Tuesday 31st December 
    •  
    • Any carer payments scheduled for Wednesday 25th or Thursday 26th December will be processed on Friday 27th December and any carer payments scheduled for Wednesday 1st January 2020 will be processed on Thursday 2nd January.

      Normal business hours will resume on Thursday 2nd January 2020.

      Merry Christmas from everyone at care-4