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** Payment Reference

A separate reference can be set up for each carer you choose to pay, that reference will then be stored on your account and used for all pending and future payments sent to the carer. If no reference is specified, care-4 will automatically provide a reference of your initial and surname for your payment.

If you wish to make a separate payment to the same carer but using a different reference you will need to wait until the first payment has changed from yellow (pending) to white (paid status) - this will happen at approx 3pm on your selected payment date.

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