CONTACT US

Parents / Carers:
Please contact the care-4 helpline on 0344 800 1444 or email info@care-4.co.uk, providing your name and, where applicable, your care-4 account number.

If you are a parent, wishing to join the scheme for the first time, we are sorry but care-4 is now closed to new joiners in line with the Government’s roll out of Tax Free Childcare.

Employers:
If you are an existing company scheme administrator, please log in to access the client admin site to support you on all aspects of the scheme.

Thinking of switching to care-4?
If you are an employer that offers childcare vouchers to your employees already and you are looking for a new provider, or you are a participant of childcare vouchers with another provider and would like your employer to have more information about the scheme, please complete the form below.



Our Christmas & New Year Opening Hours for the helpline and payment processing times are:
HELPLINE:
Monday 17th December to Friday 21st December (inclusive): 9am-5pm
Monday 24th December: 9am to 2pm
Tuesday 25th to Wednesday 26th December: Closed
Thursday 27th December to Friday 28th December (inclusive): 9am-5pm
Monday 31st December: 9am to 2pm
Tuesday 1st January: Closed

 PAYMENT PROCESSING: 
Any carer payments made after 12pm on the following dates will be processed on the next working day:
Monday 24th December
Monday 31st December 
Any carer payments scheduled for Tuesday 25th or Wednesday 26th December will be processed on Thursday 27th December and
those scheduled for Tuesday 1st January 2019 will be processed on Wednesday 2nd January.
 Normal business hours will resume on Wednesday 2nd January 2019.
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